customized.
fast.
flexible.

MuniConS turns Salesforce into more than just a CRM—we create digital experiences that sustainably increase growth and efficiency.

Salesforce partner
Our holistic approach
Typical areas of application
FAQ's about Salesforce

Salesforce solutions

We rely on close cooperation with our customers, who benefit from our practical approach.

Step by step to success

Range of services

Our services are used in various industries and scenarios. We set standards for global rollouts and demanding integrations.

Salesforce services at a glance

Impressive achievements

MuniConS’ vision is to view Salesforce not just as a CRM, but as an integral part of digital transformation.

Our projects in the Salesforce area

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We impress with our in-depth expertise in Salesforce integration and optimization. Our certified consultants understand Salesforce not only as a CRM, but as a platform for true digitalization.

Our approach combines technological excellence with a clear understanding of business processes – always with the goal of taking efficiency, growth, and customer satisfaction to the next level.

Our holistic approach

What makes our approach special?

Holistic platform approach: We don’t think of Salesforce in terms of modules, but as a central platform for sales, marketing, and service.

Tailor-made solutions: Whether you’re a startup or an enterprise, we offer scalable solutions that are perfectly tailored to the needs of our customers.

Speed & flexibility: Thanks to a well-coordinated network of specialists, we respond quickly to changes and new requirements.

Focus on success: Our projects have a clear goal: measurable success for our customers.

 

step by step to success

Our approach

We work closely with our customers to gain a thorough understanding of their specific business requirements and develop the optimal Salesforce solution. Our approach is based on the following cornerstones:

Analysis & consulting: Before each project, we conduct a detailed analysis of existing processes and work with you to develop a targeted strategy.

Implementation & integration: Our experienced consultants implement Salesforce solutions with technical precision and integrate them seamlessly into the existing system landscape.

Configuration & customization: We tailor Salesforce to your specific requirements – whether through custom objects, automations, or API interfaces.

Administration & support: We take care of ongoing administration and provide proactive support to ensure long-term performance and stability.

Training & enablement: To ensure that the potential of Salesforce is fully exploited, we train teams and empower them to use the tools efficiently.

certified Salesforce Consulting Partner

Our services at a glance

As a certified Salesforce Consulting Partner, we offer a comprehensive range of services covering all phases of your Salesforce project:

BUSINESS PROCESSES CONSENT MARKETING SALES & CPQ EVENT SERVICE & FIELD SERVICE CONTENT WEB/ PORTALS INCENTIVE
Tool Selection
ANALYZE & PLAN ✓ ✓ ✓ ✓
BUILD & DEPLOY Salesforce
- Marketing Cloud
- Pardot		 - Sales Cloud
- CPQ
Veeva CRM		 Salesforce
- Service Cloud
- Field Service		 Salesforce
Community Cloud
Integration
Reporting
UTILIZE E-Learning - Training - Coaching
✓ ✓ ✓ ✓

CRM strategy & consulting: Development of customized CRM strategies that support your business goals.

Project management from A to Z: Comprehensive support for your Salesforce projects – from planning to successful rollout.

Migration & integration: Secure data migration and seamless integration of Salesforce into your existing system landscape, including ERP systems such as SAP or Microsoft Navision.

Implementation & custom development: Individual adaptations and enhancements to your Salesforce solution to meet specific requirements.

Testing & training: Comprehensive testing for quality assurance and training for your employees on how to use Salesforce effectively.

Global rollouts & hypercare: International implementations with intensive follow-up support to ensure smooth operation.

Support & administration: Ongoing support and administration of your Salesforce environment for maximum performance and stability.

Our Salesforce projects

Impressive successes

Our Salesforce projects are characterized by sustained success and noticeable efficiency gains. Whether international implementations with complex integrations or the optimization of sales and service processes, our solutions create real added value.

A particular highlight is our ability to implement global rollouts in the shortest possible time. By using proven methods and working closely with our customers, we ensure smooth implementations even in demanding IT landscapes.

We are also proud to support companies in the pharmaceutical and life sciences industries in their use of Salesforce – an area that is subject to high regulatory requirements and demands precise processes. Here, we create digital platforms that ensure compliance while increasing efficiency.

Typical areas of application

Our services are used in various industries and scenarios

Manufacturing

Integration of Salesforce with ERP systems to improve production and sales processes.

Pharma & Life Sciences

Digital transformation of sales and marketing activities, taking regulatory requirements into account.

Telecommunications

Optimization of customer service and sales processes through customized CRM solutions.

Our core technologies and expertise

Salesforce, and beyond

We know how to get the most out of Salesforce. This enables us to tailor this technology perfectly to your organization and strategy. We also provide you with the Pharma & Life Sciences services and content that are crucial for successful customer engagement.

Benefit from our broad range of expertise:
We carry out cloud migrations, are specialists in Veeva, SAP, and DXP experts. We are constantly discovering innovation for our customers.

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Salesforce FAQ's​​

Find answers to frequently asked questions about Salesforce.

A good Salesforce consulting partner is characterized by certified expertise, extensive experience in integrating and customizing Salesforce solutions, and a deep understanding of business processes. They understand not only the technology, but also the specific requirements of different industries.

A successful Salesforce implementation follows a structured process: First, a needs analysis is carried out, followed by planning the architecture and data migration.

In the next step, customizations are made before the system is tested and go live. Finally, training and support ensure smooth operation.

Salesforce impresses with its high flexibility, scalability, and the ability to map almost any business requirement through customizations. It also offers a wide range of modules such as Sales Cloud, Service Cloud, and Marketing Cloud, which can be seamlessly integrated.

The cost of a Salesforce integration depends on various factors: company size, number of users, desired customizations, and integrations. An individual quote will provide you with the most accurate information.

The duration of a Salesforce implementation varies depending on the scope of the project. A basic implementation can be completed in a few weeks, while complex integrations can take several months.

The most commonly used modules are Sales Cloud for optimizing sales processes, Service Cloud for improving customer service, and Marketing Cloud for managing marketing campaigns. Salesforce Field Service and Pardot for marketing automation are also in high demand.

Yes, Salesforce can be easily integrated with other systems such as SAP, Microsoft Navision, Oracle, and many other enterprise solutions. We use APIs and integration platforms that enable smooth data exchange.

We rely on structured project management, close coordination with our customers, and clear milestones. From needs analysis and implementation to training and follow-up support, we accompany every step to ensure success.

Salesforce offers companies the opportunity to digitalize sales, service, and marketing processes, making them more efficient and scalable. Automation and data-driven decisions improve customer interaction and create competitive advantages.

Are you ready?​

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