processes.
content.
services.
We support you in all areas of the digital value chain. Benefit from our many years of experience in the following areas: From strategy and implementation of new processes to content and the entire life cycle of your advertising materials.
Omnichannel
Benefit from our expertise in strategy, customer engagement, and business intelligence. Our experts for Life Sciences, technology and marketing optimize your processes.
Content Services
We deliver content which helps your representatives to stand out from the competition. We support you in all areas: design, copywriting, templates, eDetails, videos.
Veeva Technology
We optimize the entire tech stack so that your employees can focus on what matters most. Benefit from our expertise in PromoMats, Vault, CRM, and software interfaces.
We have been a renowned partner to the Life Sciences industry for over 10 years. Our certified experts support you in the analysis, planning, and implementation of new digital processes. We also optimize existing processes for all Veeva products and Salesforce.
We create compelling content for your marketing teams. Our librarian service takes the pressure off your team and maintains the content in your system. Our experienced quality stewards ensure that marketing materials have an SOP-compliant lifecycle, from monitoring approvals to withdrawing materials from circulation (retirement).
Our Life Sciences services can be tailored to your requirements in individual projects or as a complete outsourcing package.
your cycle of success in omnichannel
Closed-loop-marketing
Optimize the interplay of strategy, process, and people step-by-step with principles of closed-loop marketing. Similar to agile methodologies, each iteration, each loop, provides valuable insights that you can use specifically to optimize the next marketing cycle. The focus is often on reaching end customers such as physicians (HCPs).
The closed-loop principle can be used flexibly for sales initiatives, targeting specific groups, or strategic optimizations. Bring together diverse qualifications, clear roles, and user-focused technology to continuously optimize customer experience and internal processes.
Your project, carefully planned from beginning to end.
Our Offers & services at a glance
As a reliable partner with a wealth of experience, we offer you the highest quality in content and Veeva products. We would be happy to present our comprehensive range of services to you in a personal meeting. We have prepared an overview for you below.
Combinable service modules
Successful customer experience
We develop customized services individualized to fit your company’s needs. Tailor our services to your needs: end-to-end, modular, or as individual services. For example, for strategy, technology, production, medical-legal review, distribution, or analysis.
We develop customized services tailored to your company. This gives you harmonized processes that set your services apart from the competition. The same applies to our Content Factory.
thanks to omnichannel
Master a combination of disciplines
We are at your side in all areas of the omnichannel marketing value chain. Benefit from our services for digital transformation. We cover the entire spectrum of integrated customer engagement for you.
Our specialists work directly in your systems or support your teams in their daily work. Optimize your strategy, technology, content, and processes. We ensure the highest level of customer experience with our many years of expertise as a European innovation leader and our global network.
Our core technologies and expertise
Pharma & Life Sciences, and beyond
We leverage the capabilities of Veeva CLM for the Life Sciences industry in an efficient and targeted manner. The technology is tailored precisely to the customer’s organizational structure and strategy. We offer you first-class CMS & digital experiences as well as excellent content, which is crucial for successful customer engagement.
Our broad range of expertise is your advantage: We carry out cloud migrations and are SAP, Salesforce, and Veeva specialists. We always offer our customers innovative solutions.
Our Mission
Why you should choose us, to support your business
Customer engagement strategies
with proven impact
with proven impact
Work with us to link highly relevant content, channels, and touchpoints with the right processes within your company. Using data-driven analytics and targeted measures, we support you in the sustainable optimization of your go-to-market model and digital transformation.
Asset management
Effectively outsourced
Effectively outsourced
Optimized asset management is a key skill for your AI-generated content of tomorrow. Our scalable Librarians services support you in this endeavor. Your marketing teams gain greater flexibility, and benefit of high quality content management. We have been recognized for consistently exceeding international standards.
Omnichannel consulting
evidence-based
evidence-based
Benefit from our tailor-made concepts to reach HCPs and patients in a targeted, efficient, and effective manner—with measurable results. We support you in your daily work with SOP-compliant medical-legal review structures, digital customer journeys, omnichannel orchestration, and data-driven insights
Service & support
with clinical quality standards
with clinical quality standards
Repetitive, detailed work is time-consuming. We take the pressure off your team and offer reliable help with everyday tasks relating to CRM, content, and omnichannel. Our specialists identify opportunities for optimization and help harmonize processes. This allows your employees to focus on the important tasks.
Are you ready?
Take the first step
Let’s work together to revamp your customer engagement strategies and find a holistic omnichannel approach.
We listen carefully and develop a solution that is perfectly tailored to your target audience.